Return Refund Exchange Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

     Synergist Publishing

     Attn: Returns Department Tracking #

     1310 North Green Street, Suite 22

     Little Egg Harbor Township, NJ 08087

3. Include in your package all of the original packaging your item arrived in and please include your original receipt.

Return Exceptions

Merchandise that has been extensively worn, used, or altered will not be accepted for return or exchange.

Exchanges

If your book is in new condition, you may exchange your book for a different title or variation. Certain fees may apply.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

Check/Money Order

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded in full.

Mailing Address For Check/Money Order

     Synergist Publishing

     Attn: Ordering Department

     1310 North Green Street, Suite 22

     Little Egg Harbor Township, NJ 08087

 

Shipping Policy

Turnaround

All orders are shipped within two business days Monday - Friday 8am - 5pm. (Subject to Holidays). Orders will not ship until payment has fully processed. Please check your method of payment’s schedule for more information.  

Carriers

We use the following carriers to deliver our orders:

USPS

UPS

FedEx

DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of the products, and the location. Before the final checkout page you will be shown what the cost of shipping will be.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.